What's New

Join us July 29 for the Transforming Lives Golf Open, a fun day on the green with golf, games, and prizes.

All ticket proceeds go directly to our programs, helping us provide greater access to emotional and mental health care throughout the Twin Cities metro area.

Join us for a fun day that helps us take better care of our community!

Register to golf

Become a sponsor

Testimonials

"I just want to say thank you for the support provided by Headway. We have had our new full time staff, Liz, for a week and many positive outcomes are being felt building wide."

-Shannon McParland, Principal, Sioux Trail Elementary

Billing and Administrative Team

Em Nuckols

Em Nuckols

Supervisor, Program Support

Phone: 612-861-1675
Fax: 612-861-3446
Email: em.nuckols@headway.org
6425 Nicollet Avenue South
Richfield, MN 55423

Em joined Headway in October, 2017.  They have two years of previous administrative support experience and four years of mental health advocacy experience.  They will be facilitating smooth clinical experiences for our clients by providing front desk support, follow-up communication, and back of house organization while also assisting providers by streamlining work spaces and processes.  "I want to make clients feel comfortable in what may be an uneasy time for them by providing a warm voice, being a friendly face, and offering exceptional customer service," she says.  

When they are not working, Em likes to draw, sculpt, make props and be a stage hand for theatrical and performance art productions.  They also enjoy fictional political TV dramas and keeping up on factual news.

Domonique Turner

Domonique Turner

Billing Coordinator

Phone: 763-569-5245
Fax: 763-569-5201
Email: domonique.turner@headway.org
5910 Shingle Creek Parkway
Suite 150
Brooklyn Center, MN 55430

Domonique joined Headway in October, 2013. She is responsible for completing billing for all sites and providing billing support on miscellaneous projects as assigned. Although she does not work directly with clients, she takes care to ensure that their medical claims are billed out correctly. “Medical Billing is everything I love,” she says.

Emily Helland

Emily Helland 4.17

Coordinator, Epitomax Support

Phone: 763-569-5248
Fax: 763-569-5201
Email: emily.helland@headway.org
5910 Shingle Creek Parkway
Suite 150
Brooklyn Center, MN 55430

Emily joined Headway in November, 2016.  She assists the organization with administrative duties include scheduling appointments, filing paperwork, and answering client questions.  "I enjoy that I have the chance to work with so many different people every day," she says.  "I love the diversity and that each day comes with its own set of challenges."

Emily is a professional makeup artist outside of the office.  She also enjoys drawing, oil painting, hiking, kayaking, biking, traveling, camping, going to concerts, and hanging out with her family. 

Aaron Morales

Aaron Morales 8.24

Bilingual Intake Coordinator

Phone: 763-746-2411
Fax: 763-569-5201
Email: aaron.morales@headway.org
5910 Shingle Creek Parkway
Suite 150
Brooklyn Center, MN 55430

Aaron has been with Headway since July, 2018 and has worked in human services since 2016. As Bilingual Intake Coordinator, he helps with the operations of different programs to ensure that all of our processes run smoothly. "I hope to provide a comfortable environment in which struggling clients can feel safe and feel a sense of relief," he says.

Angie Rassel

Angie Rassel 3.19

Operations Support

Phone: 763-569-5200
Fax: 763-569-5201
Email: angie.rassel@headway.org
5910 Shingle Creek Parkway
Brooklyn Center, MN 55430

Angie started at Headway in January, 2018.  She has previous experience working in human services as a Director within a food industry chain and is excited to learn new skills working administratively for a nonprofit mental health organization.  "I will always be a friendly face for clients from the moment they enter our doors," she says.

Outside of work, Angie loves to travel, read, watch movies, scrapbook, and spend time with her family and friends.

Ariana Tellez

Ariana Tellez 3.8

Operations Support

Phone: 612-861-1675
Fax: 612-861-3446
6425 Nicollet Avenue South
Richfield, MN 55423

Ariana has been with Headway since December, 2018 and has worked in human services since 2013. She previously worked with elementary school children and their families in the Minneapolis area. As Operations Support, she welcomes clients into our sites, and hopes to journey, learn, and grow with the community here. "I hope to provide comfort, security, and consistency to everyone who comes to Headway," she says.

Outside of work, Ariana enjoys reading, gardening, and cooking.

Carmen Sanabria

Carmen Sanabria 8.25

Bilingual Operations Support

Phone: 952-426-6600
Fax: 952-938-4708
Email: carmen.sanabria@headway.org
1001 Highway 7
Suite 309
Hopkins, MN 55305 

Carmen started at Headway in June, 2017 and has worked in the human services field since 2007.  Most recently she worked in a corporate office in Minnetonka, but she has past experience working in administrative positions with mental health, home health and drug court offices in Louisiana.  Her favorite part of her position is helping staff in anyway that she can to ensure that things in the office run smoothly.  "I will do my best in assisting parents and clients to feel comfortable and paperwork not to be overwhelming prior to their appointments," she says.  

Outside of work, Carmen enjoys cooking, yoga, and paddle boarding.  She has grown children and enjoys to travel both with her children and with her husband alone.

Ellie Whiteaker

Ellie Whiteaker 3.19

Intake Coordinator

Phone: 763-746-2400
Fax: 763-746-2401
Email: ellie.whiteaker@headway.org
701 Decatur Avenue North
Suite 109
Golden Valley, MN 55427

Ellie joined Headway in January, 2018 and has worked in the human services field since 2010.  She is currently attending Adler Graduate School studying Clinical Mental Health with an emphasis on Art Therapy and worked previously at the Edina Art Center.  At Headway, she provides administrative support at the front desk; helping to welcome and schedule clients, assist staff with administrative tasks, and support the organization as a whole.  "I'm excited to learn more about Headway and how we can help individuals," she says.

When she is not working, Ellie likes to go for walks with her dog, travel whenever possible, and spend time with her friends and family.  

Elspeth Stewart

Operations Support

Phone: 763-746-2400
Fax: 763-746-2401
Email: elspeth.stewart@headway.org
701 Decatur Avenue North
Suite 109
Golden Valley, MN 55427

Elspeth joined Headway in April, 2019. As Operations Support, she provides customer service and client care at our Golden Valley location. She enjoys learning more about the organizational and administrative aspects of mental health care. "I aim to provide compassionate and thorough customer service to all clients who come into contact with Headway," she says.

Estrella Reyes

Estrella Reyes 4.17

Bilingual Intake Coordinator

Phone: 763-746-2411
Fax: 612-861-3446
Email: estrella.reyes@headway.org
6425 Nicollet Avenue South
Richfield, MN 55423 

Estrella joined Headway in April, 2016 and has worked in the human services field since 2011.  Prior to working for Headway, she lived in California where she was a teacher at an after school program for two years and worked as a medical assistant and caregiver.  As an Intake Coordinator, she enjoys working with the Diversion and Outpatient teams and in other areas behind the scenes. "My mission is to make intake a smooth process and keep projects moving in my department," she says.

When Estrella is not at work, she likes to play piano, listen to music, watch movies, and spend time with family.

Mary Mayer

Mary Mayer 3.19

Operations Support

Phone: 612-861-1675
Fax: 612-861-3446
Email: mary.mayer@headway.org
6425 Nicollet Avenue South
Richfield, MN 55423

Mary has been with Headway since March, 2018.  She has previous experience working in retail settings and is excited to interact with a wide range of people and a variety of populations.  "I hope to be a positive influence both for my team and for the clients with whom I interact," she says.

When she is not working, Mary enjoys travel, fencing, reading, hiking, boating, music, and studying psychology, as well as spending time with her family, dog, and two cats.

Nick Knoll

Nick Knoll 8.25

School Based Admin Support

Phone: 612-205-5630
Fax: 952-938-4708
Email: nick.knoll@headway.org
1001 Highway 7
Suite 309
Hopkins, MN 55305

Nick joined Headway in August, 2017 and has worked in the human services field since 2002. Prior to joining Headway, he worked in the Bloomington Public Schools as a behavior intervention specialist in an elementary school and has also been a teacher in a third grade classroom and a fourth grade classroom, as well as serving as an elementary school counselor. He is excited to work with an amazing team of professionals to provide support for them in anything that they may need. He enjoys working with clients and their families to give them the support necessary for continued growth and success.

When Nick is not at work, he enjoys spending time with his wife, his family, and his friends. He also likes to watch the Cubs play baseball, follow NDSU Bison athletics, travel, and experience new things through people, food, and culture.

Sarah Silva

Sarah Silva

Bilingual Intake Coordinator 

Phone:  763-746-2411
Fax:  612-861-3446
Email: sarah.silva@headway.org
6425 Nicollet Avenue South
Richfield, MN 55423

Sarah joined Headway in November, 2017.  She has worked in the human services field since 2013 and has worked with all sorts of different populations, cultural backgrounds and age groups.  Knowing the staff at Headway is  something that she strives to excel at in order to match prospective clients to the best therapist to meet their needs, and says, "I really enjoy helping people initiate the first step to getting the services that they need."

  

Carrie Weaver

Carrie Weaver

Billing Clerk

Phone: 763-569-5246
Fax: 763-569-5201
Email: carrie.weaver@headway.org
5910 Shingle Creek Parkway
Suite 150
Brooklyn Center, MN 55430

Carrie started at Headway in 2001 and is mainly responsible for billing for all sites and facilities, applying payments, taking client phone-calls and helping with miscellaneous billing projects. “I provide financial aid consults, work out payment plans and help clients get on the right track to paying their bills,” she says.

In her spare time, Carrie enjoys fishing, biking, hiking and going to concerts.

Dorothy Hamer

Billing Clerk

Phone: 763-569-5242
Fax: 763-569-5201
Email: dorothy.hamer@headway.org
5901 Shingle Creek Parkway
Suite 150
Brooklyn Center, MN 55430

Dorothy joined Headway in July, 2018. She has more than 25 years of experience in medical administration, medical billing, and coding. As a billing clerk, she enjoys working with a wonderful group of staff as well as interacting with clients and watching them grow. "I enjoy learning as much as I can by working at Headway," she says.

When she is not working, Dorothy enjoys fishing, traveling, spending time with her family and close friends, and enjoys spending time with all of her grandchildren.

Joshua Johnson

Josh Johnson

Billing Clerk

Phone: 763-569-5243
Fax: 763-569-5201
Email: joshua.johnson@headway.org
5910 Shingle Creek Parkway
Suite 150
Brooklyn Center, MN 55430

Josh joined Headway in August, 2014. He assists the organization with scheduling appointments, answering phones, filing and data entry. He studied Spanish and Global Studies at South Dakota State University, and is currently working on his History and Geography degrees with a Teacher Certification. His previous work experience was in retail at Lewis Drug in Brookings, South Dakota. One of his favorite parts of working as an admin is that he gets to “meet and interact with clients and coworkers.”

Outside of work, Josh enjoys reading, cooking, exercising, hanging out with his friends and family, going to concerts and listening to music.

Julie Weaver

Julie Weaver

Billing Clerk

Phone:  763-569-5247
Fax:  763-569-5201
Email: julie.weaver@headway.org
5910 Shingle Creek Parkway
Suite 150
Brooklyn Center, MN 55430

Julie has worked at Headway since 1999 in various administrative roles including running the front desks at both the Golden Valley outpatient site and the Hopkins Day Treatment Program.  In her current role, she assists the Billing Team with numerous projects.

Kent Langsjoen

Kent Langsjoen

Billing Clerk

Phone:  763-569-5244
Fax:  763-569-5201
Email: kent.langsjoen@headway.org
5910 Shingle Creek Parkway
Suite 150
Brooklyn Center, MN 55430

Kent joined Headway in April, 2017.  He provides administrative and back-end office and billing support to help "cultivate an environment where therapists and social workers can function most effectively," he says.  In addition to having work experience in billing, he also Majored in English and Minored in Music at Winona State University.

Outside of work, Kent enjoys to read, travel, write, practice yoga, and compose music. 

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